Sticky: Help post guidelines

In order for us to help you solve your issue you need to make sure you have followed all the requirements. The requirements include:

  • Looking for other topics with the same issue
  • Including the contents of logs/error.log and logs/app.log
  • Include the browser logs if applicable to the issue, get them by pressing F12 then Console
  • Include information about your operating system, hardware
  • Make sure that you are not using user-config (except if the issue is about user-config not working)
  • Include the output of ./runtipi-cli debug

If you do not follow the above requirements chances are you are not going to get help since the community will not be able to understand and solve your issue.